For your safety and satisfaction, and to build the mutual trust, understanding and partnership between you as a patient and our medical staff, we would like to remind you of your basic patient rights regulated by the Patient Rights Law (NN 169/04 and 37/08).
RIGHT TO CO-DECISION
The right to co-decision includes the right to be informed and the right to accept or refuse a diagnostic or therapeutic procedure.
Exceptionally, these rights may be limited in cases justified by a health condition specified by the Patient Rights Law.
Right to be informed
You have a right to be fully informed in the way you understand best about:
- Your health condition and the medical assessment of the results and outcomes of the diagnostic or therapeutic procedure,
- The proposed examination and procedures, as well as the benefits and risks of doing or not in the proposed time frame,
- The treatment outcomes,
- Your right to decide on the proposed examinations or procedures,
- The possible alternative procedures,
- The course of therapy in the process of health care,
- The proposed lifestyle changes,
- The health insurance rights and the way to exercise these rights.
The notice will be given to you upon your verbal or written request by the doctor involved in your immediate medical care. You have a right to a second professional opinion in regard to your health status. This opinion should be given to you upon your verbal or written request by the specialist of the appropriate specialization.
Your right is to be informed of the names and qualifications of the medical personnel involved, as well as in regard to the outcome of the success or failure of the procedure.
You have a right to refuse the receipt of the information regarding your health status, proposed therapy and the expected outcomes. This refusal needs to be in writing.
If you are a person without disabilities, you may not waiver the right to be informed in cases when you have to be aware of the illness in order not to put others in danger. However, you may delegate this right to another person in a written statement.
The right to be informed about a patient with impaired judgment, in accordance with age, physical or mental impairment, has his legal representative or guardian.
The right to accept or refuse a diagnostic or therapeutic procedure
You have a right to accept or refuse a proposed diagnostic or therapeutic procedure, except in cases of urgent medical care when your life or health are immediately threatened or the state could cause physical or mental impairment to the person or others due to the fact that a procedure was not performed in time. You confirm the acceptance of a diagnostic or therapeutic procedure by signing the Acceptance of the recommended therapeutic procedure.
A blind person, a deaf person who cannot read, a mute person who cannot write and a deaf-blind person, need to confirm the acceptance of the diagnostic or therapeutic procedure in form of a notarial dead or by a statement which identifies a person who will in their name accept or refuse the procedure. Such a statement needs to be signed in front of two witnesses.
THE RIGHT TO CONFIDENTIALLITY
You have a right to data confidentiality regarding your health status, thus you have a right to indicate in a written statement a person that may be informed of your health status, as well as persons that are grounded from such information.
THE RIGHT TO PRIVACY
During examination or therapy, and especially when given personal care, you have a right to conditions that secure privacy.
THE RIGHT TO MEDICAL DOCUMENTATION
Your have a right to access the full medical documentation in regard to the diagnostics and therapy of your medical state, as well as request the copy of the documentation at your own expense.
In case of patient’s death, unless specifically forbidden by the patient during lifetime, the right to access or request copies of medical records is passed onto the spouse or lifetime partner, an adult child, parent, an adult sibling or legal representative / guardian. The refusal to access the medical documentation may be give by the patient in a written statement solemnized by the notary public.
THE PATIENT’S RIGHT TO PROTECTION WHILE PARTICIPATING IN A SCIENTIFIC STUDY
If participating in a scientific study, the patient has a right to receive a precise and understandable written information regarding the nature, importance, consequences and possible risks of the study. The patient has the right to give a consent in a form of a statement to participate in the study or medical training.
The signing of the consent for a patient with impaired judgment, in accordance with age, physical or mental impairment, has his legal representative or guardian, who can also withdraw the consent at any time.
THE RIGHT TO A COMPENSATION
Your right to a compensation in based on general rules of mandatory law. In case you find that during your medical treatment you have suffered a damage, you have a right to seek compensation by filing a lawsuit with the competent court (tribunal). Please be so kind to contact our Board with your request in order to resolve the dispute amicably before suing.