Terms of use
1. GENERAL PROVISIONS
Information about the institution
Name: POLIKLINIKA RIDENT limited liability company for performing health activities in the field of dental medicine and dental laboratory
Abbreviated name: POLIKLINIKA RIDENT d.o.o.
Headquarters: Franje Čandeka 39, 51000 Rijeka
Branch: Istarska 1A, 52440 Poreč
PIN: 57260863791
Business reg. number: 040188653
Competent register: Commercial Court in Rijeka
Bank: Zagrebačka banka d.d.
IBAN: Rijeka HR5323600001102052791, Poreč HR1023600001503283783
Amount of share capital: EUR 3,000.00
Person authorized to represent: Gordan Muškić, Member of the Management Board
E-mail address: info@rident.hr
Phone: +385 (51) 648900
Institution registered in the Commercial Register: Commercial Court in Rijeka
RIDENT POLIKLNIKA (hereinafter: the Company) provides relevant information about its products and services through the website on the domain www.rident.hr.
The User agrees that with each access to the website accepts the currently valid General Terms and Conditions.
The website may be temporarily unavailable or only available to a limited extent, due to regular maintenance or system upgrades, technical difficulties, force majeure or other causes. The Company, as well as third parties associated with it, shall not be liable, to the extent permitted by applicable law, regardless of the cause and duration, for any unavailability of the website, any delay or interruption in the transmission of information, partial or total interruption or malfunction and/or technical problems that may lead to incorrect data processing, and any claims or losses resulting therefrom. The User agrees that the use of the website depends on the possibility of accessing the Internet, i.e. the availability of the network.
The Company is not liable to the User for any damages and costs that may arise or be related to the use of the website, as well as any damage that may arise to third parties by using the website.
The Company may at any time control the content on the Website, especially interactive parts, with the aim of ensuring compliance with these Terms and Conditions as well as compliance with the positive regulations of the Republic of Croatia. Accordingly, the Company reserves the right to remove any material that it determines in its sole discretion to be inconsistent with the terms and conditions set forth herein, as well as to terminate the User's passwords or accounts.
The User is prohibited from publishing or transmitting through this website any information that threatens or restricts the rights of third parties, i.e. inappropriate or illegal actions, in particular those related to the violation of the privacy of third parties, offensive or discriminatory content or advertising of third parties.
The User may not use the website to advertise or carry out any commercial, religious, political, or non-commercial advertising, including inviting other users of the website to become members of another online or offline service, which represents direct or indirect competition, or potential competition to the Company.
In the event of any unacceptable behavior of the User when using the website, as well as in the event of non-compliance with the General Terms and Conditions, the Company is authorized to terminate the business relationship with the User, terminate his user account, including the deletion of account data, as well as use the permitted legal means in order to protect its rights.
The User is solely responsible for the purchase and maintenance of his/her computer equipment, including all hardware and software that he/she owns and uses, as well as other equipment necessary for access and use of the website, and bears all related costs independently. The Company excludes any liability for any damage to the User's equipment and other belongings that may possibly occur as a result of using the website.
All information provided on the website (such as offers with prices, treatment plan, etc.) is of an informative nature and serves to inform the User as precisely as possible. The User can obtain accurate information at the first examination in the Company on the basis of a precisely determined necessary therapy or procedure.
2. TELECOMMUNICATIONS
The Company may enable the User to communicate via chat, e-mail or other forms of telecommunication, depending on the information on the availability of the same on the website itself. These forms of communication may be used exclusively for the purpose of asking questions about the activities and services provided by the Company, unless otherwise specified in these General Terms and Conditions.
The Company will not act on orders and other instructions received via chat, e-mail or other forms of telecommunication that do not allow the identity of the Orderer to be established with certainty, nor will it communicate through these channels of communication information that by law constitutes a medical and/or business secret.
Telecommunications may not be used or abused for the exchange of messages, photographs and video materials or audio materials of prohibited, immoral, offensive, threatening or political content, which violate copyright or other intellectual property rights, which contain viruses or other malicious programs or which may otherwise adversely affect the operating systems of the Company or other persons.
In the event that the User violates any of the obligations from the previous paragraph of these General Terms and Conditions, the Company is authorized to terminate the established telecommunication connection with the User without delay and prior warning.
Messages exchanged by the Company with the User via e-mail, chat or other forms of telecommunication are confidential in nature and are intended exclusively for the User to whom they are delivered, and the User undertakes not to disclose or use them to third parties or the public without the prior written consent of the Company.
The website contains the Company's materials protected by copyright, trademark, design and other rights of natural and legal persons. These materials include, but are not limited to, text, software, photographs, video materials, graphics, music, sound, as well as the entire content of the website. All materials (texts, photographs, images, drawings, audio and video materials, etc.), protected marks of products and services (trademarks), logos, and other content contained on the website are the exclusive right of the Company, or are used with the express consent of the copyright holder and the holder of rights to trademarks and/or designs.
Any copying, distribution, transmission, publication, reproduction, modification, revision, transmission, linking, deep linking, creation of derivative works or otherwise alteration of the website without the express written permission of the Company is strictly prohibited.
Any violation of this article that may result in infringement of copyright, trademark rights, or any other form of intellectual property may lead to the initiation of civil, commercial proceedings and/or criminal and/or misdemeanor prosecution against the offender. It is not allowed to copy, redistribute, retransmit, publish or commercially exploit the downloaded material without the express written permission of the Company, as well as the copyright holder.
The User may download, print and save copyrighted materials only for their own use. The use and printing of content from the website is permitted solely for the purpose of informing and personal, non-commercial purposes of the User.
The User undertakes not to post, publish, or otherwise make available on this website any material that is subject to copyright, trademark, or other intellectual property rights, without the express permission of the holders of such rights.
The Company is not obliged to inform the User, or to assist the User in determining whether a particular material is subject to copyright.
For the avoidance of doubt, by using or accessing this site, the User does not acquire, expressly or implicitly, any right of exploitation, license or right to use a trademark, patent, design, copyright or other right belonging to the Company and/or a third party. The User bears his own responsibility for respecting copyright and other intellectual property rights with regard to such content.
The User may express dissatisfaction with the purchased product or service provided by the Company by filing a complaint in one of the following ways:
- By personal delivery to the address Rijeka, Franje Čandeka 39
- By e-mail to: info@rident.hr
The User's name, surname and address must be indicated in order for the Company to respond to the complaint.
The Company undertakes to acknowledge the receipt of the complaint in writing without delay.
The Company undertakes to submit a response to the complaint in writing no later than 15 days from the date of receipt of the complaint, clearly stating whether it accepts the grounds of the complaint.
3. APPLICATION OF THE LAW
For any disputes regarding the interpretation, application or execution of these General Terms and Conditions, the Company and the User shall endeavour to resolve it amicably. If the Company and the User fail to resolve the dispute regarding the interpretation, application or execution of these General Terms and Conditions amicably, the court in Zagreb shall have jurisdiction to resolve the disputes.
The Company shall have the valid General Terms and Conditions published on its website and shall ensure the availability of the General Terms and Conditions valid at that time on its premises and shall make them available for inspection at the User's request.
The Company reserves the right to amend and/or supplement the text of the General Terms and Conditions at any time. In such a case, the Company shall make the newly valid text of the General Terms and Conditions available on its website and at its business premises. Any modification or cancellation of the General Terms and Conditions shall enter into force at the moment of publication on the website.
4. FINAL PROVISIONS
In the event that one or more provisions of these General Terms and Conditions are declared null and void, this shall not affect the validity of the other provisions of these General Terms and Conditions, which shall remain in force and full application. If any provision of these General Terms and Conditions proves to be illegal or unenforceable, the other provisions of the General Terms and Conditions shall remain in full force and effect. Should any provision of these General Terms and Conditions be declared invalid, such invalid provision shall be immediately replaced by a new provision which shall be valid in form and content and which, to the extent possible, shall seek to achieve, to the extent possible, the purpose and intent of the invalid provision.
The interpretation, application and legal effects of these General Terms and Conditions shall be governed by Croatian law, as well as for all claims and disputes arising as a result of the use of the website.
If either party fails to exercise its rights under the General Terms and Conditions, this shall not be considered a waiver or loss of the same rights in the future, as well as any other rights under these General Terms and Conditions.
These General Terms and Conditions enter into force on the day of their publication on the website.
For all questions that may not be regulated by these General Terms and Conditions, the Company directs Users to contact us via e-mail: info@rident.hr.